Privacy Policy

Effective Date: September 23, 2026

NexGen Research is operated by Michael Kravchenko, sole proprietor. This Privacy Policy explains how NexGen Research collects, uses, and protects information when you visit https://mynexgenconnect.com/, contact us, or use our messaging services.

Information We Collect
We may collect information that you voluntarily provide, including your name, email address, phone number, and information you include in forms, chat conversations, or other communications with us.

We may also collect limited technical information such as browser type, device information, IP address, and website usage information for security, analytics, and website functionality.

How We Use Information

1. We may use your information to:

2. Respond to inquiries and provide requested information.
3. Communicate about services and appointments.
4. Provide customer support.
5. Operate and improve our website and services.
6. Send SMS messages when you have provided the appropriate consent.
7. Maintain security, prevent abuse, and comply with applicable legal requirements.

SMS and Mobile Information
If you choose to opt in to SMS communications, we may send messages related to your inquiry, appointments, services, follow-up communications, and other messages consistent with the consent you provided.

Mobile information, SMS opt-in data, and SMS consent will not be shared with third parties for their own marketing or promotional purposes. We may use service providers that process information solely to help us operate our services, communications, customer support, and technology systems.

Consent to receive SMS messages is not a condition of purchase. Message frequency may vary. Message and data rates may apply. You may reply STOP to unsubscribe and HELP for assistance.

Non-Sharing Clause
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may also disclose information when required by law or when reasonably necessary to protect our rights, users, or services.

Data Security
We use reasonable administrative and technical safeguards designed to protect personal information. However, no internet-based service or electronic storage system can be guaranteed to be completely secure.

Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, fulfill the purposes described in this Policy, or comply with applicable legal obligations.

Your Choices
You may contact us to request access to, correction of, or deletion of personal information where applicable. You may opt out of SMS messages at any time by replying STOP.

Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us
NexGen Research

Email: [email protected]
Website: https://mynexgenconnect.com/